Resources / Customer stories

Agents in the wild.

Real teams, real workflows, measurable lift. How mid-market businesses put KDigital agents to work.

Education
Brightpath Institute
3.2×
Faster enrolment

Recovering a third of no-shows in the 48-hour window

A re-engagement agent watched every missed demo, drafted a personalized follow-up, and re-booked inside the window when intent was still warm — recovering ~₹6.2L in pipeline the first month.

"Counsellors stopped chasing lists and started talking to applicants who were ready."

P
Priya Nair
Head of Admissions
Retail & E-Commerce
Meridian Retail
+27%
Conversion

312 carts a day, recovered on the right channel

Commerce AI personalized recommendations, forecast restocks, and sent timed win-back nudges over WhatsApp — turning traffic they already had into revenue.

"The insights we derive now are invaluable — data into decisions, every day."

S
Srinivas Rao
Head of Data
Logistics
Northwind Logistics
−40%
Manual ops

Ops agents that reconcile, chase, and escalate

Agents took over record reconciliation, approval chasing, and system syncs across their ERP and CRM — leaving the team to handle exceptions only.

"It revolutionized our operations and our mindset toward change."

A
Abhinav Reddy
VP Product
Financial Services
Brightpath Financial
+22%
Cross-sell

Salesforce plus an agent workforce on top

KDigital implemented Agentforce on their existing Salesforce org — onboarding automated, next-best-offer surfaced, every action inside a governed trust layer.

"They unlocked new levels of customer service and product innovation."

C
Chandu Varma
Salesforce Lead

Your story could be next.

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At a glance

Enterprise AI Customer Stories & Results

Deployment patterns, not universal benchmarks.

Read any figure with its workflow definition, baseline, measurement window, sample and limitations. Where a customer cannot be named, the page says so.