Playbooks, case studies, and hard-won lessons from putting AI agents into real businesses.
Rules break the moment reality gets messy. Here’s how reasoning agents handle the edge cases automations can’t — and keep a human in the loop.
How a re-engagement agent recovered a third of missed demos — and what made the timing work.
Start where the pain is sharp and the payback is fast. Five workflows that show up in almost every business.
One email a month — what's working, what's new, and how teams are shipping agents. No noise.
Field notes on bounded agent use cases, human review, evaluation, and moving from pilot to operated production.