Learning / DevOps & AI Operations
· KDigital Production & Reliability Track · Enrolling now

DevOps & AI Operations

Agile → Automation → Autonomous

Ship modern applications and AI systems — then keep them reliable, secure, observable, governed and affordable.

Move from Linux, Git and three-tier application delivery to Docker, Kubernetes, Terraform, GitHub Actions, GitOps, AWS, Azure and Site Reliability Engineering. Then learn to operate the new assets that change AI behaviour: models, prompts, RAG indexes, evaluation datasets, agent tools, permissions, traces and autonomy controls. Build one connected production portfolio — not a collection of disconnected tool demos.

12
Core modules
4
Operating disciplines
1
Continuous capstone
Portfolio + viva
Evidence-based credential
24 weeks · Part-time · Live labs · Cloud-native capstone · Beginner bridge available
Where our DevOps and AI Ops alumni work
Microsoft Salesforce ServiceNow Deloitte Accenture Infosys TCS Cognizant Databricks Wipro PwC Capgemini Microsoft Salesforce ServiceNow Deloitte Accenture Infosys TCS Cognizant Databricks Wipro PwC Capgemini
Direct answer

What is DevOps & AI Operations?

DevOps & AI Operations is the engineering discipline for reliably building, releasing and operating both software applications and AI systems. Traditional DevOps manages code, infrastructure, pipelines and runtime services. AI Operations adds models, prompts, retrieval indexes, evaluations, agent tools, permissions, trajectories and AI cost as governed production assets.

Production is where engineering begins

Anyone can build a demo. Production has different rules.

A demo only needs to work once. A production system must continue working when traffic increases, a dependency fails, a rollout introduces a regression, a cloud credential expires, a retrieval index becomes stale, a model provider slows down, an agent chooses the wrong tool or token spend exceeds the business value created.

01 Can the environment be rebuilt from code?
02 Can the system be released in small, controlled changes?
03 Can a failing release be stopped or rolled back?
04 Can engineers observe user impact — not only server health?
05 Can an incident be diagnosed and learned from?
06 Can identity, secrets and software provenance be verified?
07 Can a model, prompt, index and tool configuration be reproduced?
08 Can an agent action be traced to its instruction, permission and approval?
09 Can cost be measured per successful outcome?
2026 relevance

The 2025 DORA research treats AI as an amplifier of the surrounding delivery system: local gains do not automatically become organisational performance when testing, deployment, feedback and platform capabilities remain bottlenecks. This course therefore teaches AI-assisted delivery together with the engineering controls that protect throughput, stability, security and recovery.

The value of a system is not proven when it runs once. It is proven when it can be released, operated, recovered and improved repeatedly.

The distinction that defines this course

DevOps, LLMOps, AgentOps and AIOps solve different production problems.

DevOps / SRE
Can we build, release and run the complete service reliably?
Operates
Code, infrastructure, pipelines, runtime, service reliability
Typical evidence
Versioned pipeline · SLO · dashboard · rollback · postmortem
LLMOps
Can we release and improve a probabilistic AI system safely and economically?
Operates
Models, prompts, instructions, RAG indexes, evaluation datasets
Typical evidence
AI asset registry · eval gate · release manifest · cost dashboard
AgentOps
Can we control and audit agents that use tools and take actions?
Operates
State, checkpoints, tools, permissions, approvals, trajectories
Typical evidence
Permission matrix · trace · approval log · replay · kill-switch test
AIOps
Can AI improve how operations teams detect, diagnose and remediate incidents?
Operates
Telemetry, events, alerts, changes, incidents, topology, runbooks
Typical evidence
Correlation policy · RCA scorecard · approved remediation workflow
Failures happen between disciplines
Application tests pass, but a prompt change reduces task quality.
The model responds, but the retrieval index is stale.
The agent completes a task, but it has excessive permissions.
An alert is accurate, but no accountable person owns the response.
The service is technically healthy, but cost per successful task is unsustainable.

Everything that changes AI behaviour is a release.

Autonomy is a dial — not a switch.

LEVEL 1
Assist
Produces drafts, summaries or suggestions for a person.
Output review and feedback
LEVEL 2
Recommend
Proposes an action with evidence and rationale.
Confidence display, human decision
LEVEL 3
Approve to Act
Waits for explicit approval before executing.
Named approver, immutable record
LEVEL 4
Supervised Action
Acts while a person actively supervises.
Live trace, interrupt, rollback
LEVEL 5
Bounded Autonomy
Acts independently inside evidenced limits.
Narrow permissions, budgets, kill switch, review
Every autonomy level must have
An accountable owner Defined tool & data permissions Evaluation evidence Monitoring & alerting Rollback or compensating action A tested kill switch Promotion & demotion criteria
What you leave with

Four capabilities every graduate must demonstrate.

01
Reproducible delivery
Build a controlled path from source code to a running service using version control, secure CI/CD, containerisation, Infrastructure as Code and GitOps.
YOU DEMONSTRATEA versioned repository, automated quality gates, signed artifacts, repeatable environments and rollback evidence.
02
Cloud-native reliability
Deploy and operate applications across Kubernetes, AWS and Azure using observability, SLOs, incident response, security and cost controls.
YOU DEMONSTRATEKubernetes workloads, cloud architecture, dashboards, alerts, runbooks, an incident timeline and a blameless postmortem.
03
AI release engineering
Treat models, prompts, retrieval indexes, tool definitions and evaluation datasets as governed release assets.
YOU DEMONSTRATEAn AI asset registry, lineage map, versioned evaluation suite, release gate, routing policy and AI unit-cost dashboard.
04
Controlled agent & ops automation
Trace agent behaviour, constrain tool access, require approvals for consequential actions and use AI to assist incident detection and remediation.
YOU DEMONSTRATEAn agent permission matrix, approval flow, trajectory evaluation, replay, kill switch and approval-gated AIOps workflow.
From foundations to governed autonomy

Five learning phases. One production evidence chain.

PHASE 1 · MODULES 1–2

Operating & collaboration foundations

Learn how DevOps changes the delivery lifecycle, operate Linux systems, troubleshoot networks and make Git and GitHub the source of truth for collaborative change.

YOU SHIPLinux operations record · secure web-server deployment · Git workflow · pull-request evidence · release history.
PHASE 2 · MODULES 3–5

Cloud-native delivery engineering

Build and containerise the reference application, operate Kubernetes, provision infrastructure with Terraform and implement secure CI/CD and GitOps.

YOU SHIPOptimised images · Compose stack · Kubernetes manifests · Terraform repo · CI pipeline · GitOps deployment · software provenance.
PHASE 3 · MODULES 6–7

Multi-cloud operations

Build equivalent production fluency across AWS and Azure: identity, networking, compute, storage, databases, managed Kubernetes, monitoring, governance and cost.

YOU SHIPAWS and Azure architecture evidence · managed Kubernetes deployment · workload-identity configuration · comparative cost/governance analysis.
PHASE 4 · MODULE 8

Reliability & platform engineering

Instrument the service, define SLOs and error budgets, run an incident simulation and design a minimum viable internal platform with a self-service golden path.

YOU SHIPTelemetry map · dashboards · alerts · SLOs · DORA baseline · runbook · postmortem · golden-path service template.
PHASE 5 · MODULES 9–12

AI-native operations

Version and promote AI assets, enforce evaluation gates, operate model-serving and RAG systems, control agent tools and trajectories, and implement approval-gated AIOps remediation.

YOU SHIPAI release manifest · eval gate · AI cost dashboard · agent trace & permission matrix · autonomy record · governed remediation workflow.
FINAL DEFENCE

Present the complete production system — and defend every decision in it.

Architecture decisions, release evidence, reliability objectives, security controls, AI quality thresholds, agent permission boundaries, incident-response decisions, cost-per-outcome economics, and rollback and kill-switch readiness.

EVIDENCE CHAINSource → Build → Secure → Provision → Deploy → Observe → Evaluate → Approve → Respond → Learn.

Course Curriculum

Twelve modules. One production evidence chain.

Understand why DevOps exists before learning its tools. Build the operating-system and networking fluency needed to deploy and troubleshoot real services.

Foundation + hands-on Showing detail
DevOps as culture, practices and platform capability
SDLC: plan, code, build, test, release, deploy, operate, improve
Traditional ops vs DevOps vs SRE vs platform engineering
The five current DORA delivery metrics
Linux filesystem, packages, users, groups and permissions
Processes, systemd, resource inspection and logs
Shell, pipes, redirection and Bash scripting
SSH access, keys and secure administration
IP, ports, TCP/IP, DNS, HTTP/HTTPS and TLS
Firewalls, reverse proxies and load-balancing foundations
VMs, regions, zones and cloud shared responsibility
HANDS-ON LAB
Provision a Linux VM, connect with SSH keys, create a least-privilege operator, install and configure Nginx, deploy a static app, enable HTTPS in the lab environment, inspect logs and troubleshoot planted permission, port and service failures.
WORKPLACE SCENARIO
A newly provisioned server is reachable by SSH, but the application is unavailable to users. Learners follow a structured evidence path — DNS, network, port, process, service, log, configuration — to isolate the fault.
EVIDENCE Linux admin lab record Secure server baseline Nginx deployment Bash health-check script Troubleshooting decision tree
Learning outcome · Explain the DevOps operating model and securely deploy, inspect and troubleshoot a basic Linux-hosted service.

Make version control the system of truth for application code, infrastructure, configuration, policies and AI assets.

Hands-on 21 details

Understand the application before automating it. Build, analyse, package and run a complete three-tier service consistently.

Hands-on 25 details

Move from individual containers to a declarative, self-healing application platform — and learn the operational responsibilities hidden behind Kubernetes YAML.

Hands-on 24 details

Replace manual infrastructure and deployment work with reproducible, reviewable and secure delivery automation.

Hands-on + project 27 details

Develop broad AWS operations capability and apply it to a production-shaped Kubernetes workload.

Cloud lab 26 details

Build equivalent operations fluency across Microsoft Azure and understand where platform terminology and implementation differ from AWS.

Cloud lab 25 details

Move from reactive infrastructure monitoring to service reliability, actionable feedback, incident learning, self-service delivery and value-aware operations.

Reliability lab 29 details

Operate every asset that can change an AI system’s behaviour and make each production response reproducible enough to investigate.

AI operations lab 24 details

Make quality, latency, safety and cost first-class release criteria for probabilistic AI systems.

AI release project 29 details

Control stateful systems that use tools, affect business systems and may act across multiple steps or agents.

Agent operations project 31 details

Use AI to improve technology operations without removing human accountability — then integrate the entire course into one defended production system.

Capstone 31 details
Technology & practice stack

Concepts first. Tools second. Evidence always.

Vendor interfaces will change. The durable capability is understanding the operating problem, choosing the right control and proving the outcome. Product names are representative lab choices — a dated lab-stack note is published per cohort.

Operating system
Ubuntu Linux Bash SSH systemd Nginx
Source & collaboration
Git GitHub Issues Projects Pull requests Branch protection
Reference application
React Node.js PostgreSQL REST APIs
Build & quality
npm-class builds Test automation SonarQube-class analysis
Containers
Docker Docker Compose Registry Multi-stage builds
Kubernetes
kubectl Kubernetes Helm / Kustomize Amazon EKS Azure AKS
Infrastructure as Code
Terraform Modules Remote state Plan review Drift detection
CI/CD
GitHub Actions Jenkins fundamentals OIDC Protected environments
GitOps
Argo CD-class reconciliation Progressive delivery Canary Blue-green
Supply-chain security
Dependency scanning Image scanning SBOM Signing Provenance Attestations SLSA awareness
Observability
OpenTelemetry Prometheus Grafana Alertmanager Log & trace backends
Reliability
SLI SLO Error budgets Golden signals Incident command Postmortems
Platform engineering
Golden paths Service templates Minimum viable platform Developer feedback
AWS
IAM VPC EC2 ELB Auto Scaling S3 EBS RDS KMS CloudWatch EKS Cost tools
Azure
Entra ID VNet VMs App Service Functions Blob PostgreSQL Key Vault Azure Monitor AKS Cost tools
LLMOps
AI asset registry Prompt & version records RAG lineage Eval gates Routing & serving
AgentOps
Agent traces Tool contracts MCP awareness Approvals Replay Kill switches
AIOps
Event correlation Anomaly awareness RCA ranking Runbook retrieval Governed remediation
FinOps
Allocation Budgets Anomaly detection Unit economics Cost per successful task
Governance
Least privilege Audit evidence NIST AI RMF awareness Responsible autonomy
Applied projects & portfolio

You do not collect tool badges. You build an operating system for delivery.

Continuous capstone

KDigital Agentic Learning Platform — Operations Control Plane

Take a three-tier learning platform from repository to a governed cloud-native service. Add an AI support capability and a tool-using operations agent. Build the release, observability, approval, incident and cost controls that make the system safe to operate.

React · Node.js · PostgreSQL LMS Docker & Compose Kubernetes Terraform cloud environment GitHub Actions CI Secure artifact chain GitOps delivery EKS or AKS target OpenTelemetry · Prometheus · Grafana SLOs, alerts & runbook RAG learner support AI manifest & eval gate Operations agent + kill switch AIOps remediation Cloud & AI unit-cost dashboard
Final incident game
A deployment introduces errors, the RAG index is stale, and the operations agent recommends an action outside its allowed scope. Detect, contain, identify both release versions, assess the recommendation, approve or reject the remediation, verify recovery, roll back, complete the postmortem — then decide whether the agent's autonomy should be promoted, retained or reduced.
All capstone metrics and incidents are labelled fictional training data.
Project 1

Secure Linux Service

Provision a server, deploy Nginx, configure secure access and troubleshoot planted failures.

Project 2

Containerised Three-Tier LMS

Build, analyse and package the frontend, backend and PostgreSQL environment with optimised images and Compose.

Project 3

Kubernetes & GitOps Delivery

Deploy the LMS declaratively, automate promotion and demonstrate rollout, drift detection and rollback.

Project 4

Multi-Cloud Reliability Lab

Deploy to a production-shaped AWS or Azure environment, instrument the service and complete an incident simulation.

Project 5

LLMOps Release Gate

Version a RAG system, compare two configurations, enforce evaluation thresholds and measure cost per successful task.

Project 6

AgentOps & AIOps Control Loop

Trace a tool-using agent, require approval for consequential actions, replay a failure and execute a governed remediation workflow.

Portfolio categories
Source-control & collaboration evidence Container & Kubernetes evidence Infrastructure & delivery automation Cloud architecture & governance Observability, SRE & incident evidence AI asset lineage & evaluation Agent permissions, traces & approvals AIOps investigation & remediation Cost, value & operational decision records
Learning experience

Every concept moves through explain, demonstrate, practice, operate and defend.

Learning modes
Concept workshop
Understand the problem, mental model, terms and business relevance.
Instructor demonstration
Watch the workflow performed with diagnostic narration.
Guided lab
Execute the same workflow with checkpoints and expected results.
Failure drill
Diagnose a planted error, degraded service or unsafe configuration.
Independent task
Make and defend a technical decision without a step-by-step script.
Artifact clinic
Get feedback on repositories, dashboards, policies and runbooks.
Incident game
Work under time pressure with roles, communication and evidence.
Portfolio review
Improve clarity, traceability, security and operational credibility.
Viva
Defend architecture, evidence, trade-offs and production decisions.
Assessment model
Hands-on labs25%
Module artifacts25%
Troubleshooting & incident exercises15%
Capstone implementation25%
Final demonstration & viva10%
Every artifact is reviewed on
Correctness Reproducibility Security Reliability Observability Governance Cost awareness Communication
Credentials & certification alignment

Six stackable certificates — earned on defended evidence.

Each phase closes with a certificate; the full credential is awarded on the capstone, defended portfolio and viva.

KDigital credential ladder
1
DevOps, Linux & Git Foundations
MODULES 1–2
2
Cloud-Native Delivery Engineering
MODULES 3–5
3
AWS & Azure Cloud Operations
MODULES 6–7
4
SRE, Observability & Platform Engineering
MODULE 8
5
LLMOps, AgentOps & AIOps
MODULES 9–12
DevOps & AI Operations Engineer — KDigital
ALL + CAPSTONE + VIVA
External certification alignment
AWS Certified Cloud Practitioner
AWS Certified Solutions Architect — Associate
Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft Certified: Azure Administrator Associate (AZ-104)
HashiCorp Certified: Terraform Associate (004)
Certified Kubernetes Administrator (CKA) skills awareness
Certified Kubernetes Application Developer (CKAD) skills awareness
Certified Kubernetes Security Specialist (CKS) supply-chain & runtime-security awareness
The curriculum is aligned to selected knowledge and hands-on skill areas of these credentials. External exams are separate and certification is not included or guaranteed.
Target role cluster

Build skills for the modern production engineering role cluster.

The course builds role-aligned capability and portfolio evidence. It does not guarantee a job title, seniority, placement, salary or certification pass — entry level depends on prior experience, technical performance and the quality of your defended portfolio.

Core entry & transition
Junior DevOps Engineer
DevOps Engineer
Cloud Operations Engineer
CI/CD Engineer
Infrastructure Automation Engineer
Kubernetes / Cloud-Native Engineer
Build & Release Engineer
Reliability & platform
Site Reliability Engineer
Platform Engineer
Cloud Platform Engineer
Developer Platform Engineer
Observability Engineer
AI-native production
AI Platform Engineer
LLMOps Engineer
AgentOps Engineer
AI Reliability Engineer
AIOps / Operations Automation Engineer
Hybrid pathway
AI Application & Platform Engineer
Data Platform / DataOps Engineer
Forward Deployed AI Engineer
FDE alignment · The academy integration model

Every KDigital program is a pillar of the Forward Deployed AI Engineer.

Seven tracks each own a slice of the enterprise AI value chain. Each is individually employable and individually incomplete — enterprises don't fail at AI because a discipline is missing, they fail at the seams between them. The FDE is the single named human accountable for the whole outcome.

This program
DevOps & AI Operations
Deploys, observes and operates the system — the release, reliability and governance half of the FDE operating model.
The delivery spine · shared across every program
Discover Qualify Design Prototype Build Deploy Adopt Optimize
P1 Other track
Business Discovery & Problem Structuring
Modern Business Analyst
P2 Working depth
Software Engineering
Full Stack & AI App Engineering
P3 Working depth
Applied AI Engineering
Applied AI Engineering
P4 Working depth
Enterprise Architecture & Integration
Full Stack + DevOps & AI Ops
P5 Full depth · here
AI Operations & Reliability
DevOps & AI Operations
P6 Full depth · here
Security, Governance & Responsible AI
DevOps + Quality Engineering
P7 Other track
Delivery & Product Thinking
AI Product Owner
P8 Other track
Communication & Consulting
Business Analyst + AI Product Owner
P9 Other track
Adoption & Value Realization
Business Analyst + AI Product Owner
You receive
An evaluated capability and service contract from Applied AI
An application, APIs and HITL surfaces from Full Stack
A signed release-risk recommendation from Quality Engineering
You own
Reproducible delivery: IaC, secure CI/CD and GitOps
Cloud-native reliability: SLOs, observability, incident response
AI release engineering: asset lineage, eval gates, routing
Controlled agent operations and approval-gated AIOps remediation
You hand the next discipline
Deployment pipelines, gates and runbooks
Observability, trust and cost dashboards to the AI Product Owner
Adoption telemetry to the BA + PO adoption stage
The flagship destination

Your production pathway to Forward Deployed AI Engineering.

DevOps & AI Operations builds the release, cloud, reliability and governance half of the FDE operating model. A learner who also develops application, data, AI and customer-discovery capability can progress toward owning the complete customer outcome.

You leave this track with
Production Linux and cloud fluency
Container and Kubernetes operations
Infrastructure as Code
Secure CI/CD and GitOps
Observability and reliability engineering
Incident response
Multi-cloud governance and cost awareness
LLM and RAG release operations
Agent traceability, approval and control
AIOps remediation design
Recommended combinations
DevOps & AI Operations + Applied AI Engineering
AI Platform Engineer
DevOps & AI Operations + Full Stack & AI Application Engineering
AI Application & Platform Engineer
DevOps & AI Operations + Data Engineering
Data Platform / DataOps Engineer
DevOps & AI Operations + customer discovery + technical breadth
Forward Deployed AI Engineer readiness
You become
AI Platform Engineer · Forward Deployed AI Engineer
The engineer who can release it, observe it, govern it, recover it and account for what it costs.
Honest positioning — this course alone does not create complete FDE readiness. FDE work also requires customer discovery, solution architecture, application/data/AI integration, domain judgment and live technical assessment.
Audience & prerequisites

Built for people who want to own the path from commit to production.

This is a technical, command-line-heavy course. Prior professional experience is not mandatory on the foundation route — willingness to practise is.

Career starters & graduates
You want a structured route into Linux, cloud, DevOps and production engineering, with a bridge into AI infrastructure and operations.
System, network & support professionals
You already troubleshoot technology and want to move from manual operations into automation, cloud-native delivery and SRE.
Developers & quality engineers
You can build or test applications and want to own packaging, pipelines, cloud deployment, observability and operational readiness.
Cloud & DevOps practitioners
You know part of the toolchain and want a coherent production model that includes platform engineering, secure delivery, LLMOps and AgentOps.
Data & AI engineers
You build models, RAG systems or agents and want to release and operate them with repeatability, evaluation, tracing, security and cost control.
Future platform engineers & FDEs
You want the production and reliability pathway into AI Platform Engineering or the Forward Deployed AI Engineer ecosystem.
You must be willing to
Work regularly in a Linux terminal
Read configuration and logs
Learn basic networking
Use Git
Understand a small application codebase
Practise outside live sessions
Beginner bridge · optional pre-course phase
Command-line basics Files & permissions IP, DNS, HTTP & ports Git fundamentals JSON & YAML Frontend/backend/database concepts Basic Bash & JS/Python reading Cloud billing & lab-cost safety
No prior AWS, Azure or Kubernetes certification is required. Familiarity with any programming or scripting language is helpful, not mandatory.
Who hires this role

Where AI operations is actually hired.

The titles differ by employer — the role cluster above covers them. What does not differ is the ask: someone who can put a system into production, see what it is doing, and get it back when it goes wrong.

How to read this
Types of employer that hire for AI operations, and what each screens hardest for.
Category 01

Cloud and platform engineering teams

Internal platform groups owning the paved road other engineers ship on, from pipelines through production guardrails.

What they screen hardest for
Can you make a deploy boring and reversible?
Category 02

AI-native product companies

Teams running model serving, retrieval and agents in production, where cost and latency are operational problems every day.

What they screen hardest for
Can you cut inference cost without breaking an SLO?
Category 03

Consultancies and managed-service providers

Practices running client environments under contract, where observability and handover quality are the deliverable.

What they screen hardest for
Can you hand over a runbook someone else can follow?
Category 04

Banking, insurance and financial services

Regulated production where change control, evidence and rollback are audited on every release.

What they screen hardest for
Can you evidence a change to an auditor?
Category 05

Enterprise software vendors

Multi-tenant platforms where one bad rollout reaches every customer at once and staging is not optional.

What they screen hardest for
Can you stage a rollout and prove the blast radius?
Category 06

Internal AI operations teams

Groups on the hook for agents in production: tool permissions, trajectory limits, evaluation gates and the kill switch.

What they screen hardest for
Can you take an agent off the road in under a minute?

Categories reflect how these roles are commonly scoped and advertised across the market. Availability, titles and requirements differ by employer, region and year, and many roles expect prior industry experience — see the evidence methodology.

KDigital alumni

Careers launched — a sample.

Spandana Bala
ServiceNow Developer
Hyderabad · India
Now at · Infosys
Naveen Vedala
ITSM Consultant
Hyderabad · India
Now at · TCS
Tejashwini Addla
HRSD Specialist
Hyderabad · India
Now at · Deloitte
Tharunesh Dillikar
ServiceNow Architect
Seattle · United States
Now at · ServiceNow
Mujahed Mohammed
Lead ServiceNow Engineer
Hyderabad · India
Now at · Accenture
Bhargav Kumar Murala
Now Assist Developer
Hyderabad · India
Now at · Capgemini
Sai Manasa Leburi
ITOM Engineer
New York · United States
Now at · NTT Data
Rahul Dhamma
AI Agent Studio Engineer
Hyderabad · India
Now at · Cognizant
View all alumni →

Individual outcomes reflect each graduate's prior experience and market conditions. The programme does not guarantee a role — see the evidence methodology.

Your instructors

Taught by engineers who have been on call for what they shipped.

Manikanta Kona

Founder, KDigital · Enterprise AI Architect
Agentic deployment · Enterprise architecture · Discovery · Governance
Enterprise scale is where AI agents earn their keep — an agent plugged into the real service path, orchestrating work across teams as one fabric. That is the bar I teach to, every class.
15 yrs
Enterprise AI
Deployment architecture
Teaches

Manikanta is the founder of KDigital and brings 15 years of enterprise platform architecture, where he led rollouts for Fortune-500 banks, telcos and insurers. Most recently he architected production agent deployments that replaced traditional triage tiers with governed, autonomous case handling.

His deployment modules give you two things other programmes do not: a founding architect who has shipped enterprise AI from inside the Fortune 500, and a curriculum rewritten every release — so when interviewers ask about promotion gates, autonomy ladders or kill switches, you have already wired them.

Ravi Krishna

Chief Technologist, KDigital · Operations Lead
AI operations · Observability · Incident response · DevOps
Operations is where AI stops being a demo and starts being the nervous system of the enterprise — telemetry you trust, alerting that is quiet on purpose, and agents resolving incidents before on-call gets paged.
10 yrs
AI operations
Run and reliability
Teaches

Ravi is Chief Technologist at KDigital, where he leads the operations-engineering practice. After eight years building and running production DevOps pipelines, he stepped into the Chief Technologist seat to wire observability, evaluation and incident response into the way operations teams actually work.

His operations modules are built from real outage post-mortems, not slide decks. Expect to leave with working monitoring patterns, alert rule packs, cost controls and a release process you can stake an SLA on.

How to judge this programme

Verifiable evidence — not unverified claims.

This page deliberately carries no placement percentages, salary figures or borrowed employer logos. Judge the programme on what you can inspect today — and ask us for anything on this list.

The detailed 12-module curriculum on this page
Named tools and practices per layer
Visible capstone scope and incident game
A sample repository or anonymised artifact
Instructor credentials for your cohort
A recorded lab walkthrough
The assessment model and evidence rubric
The credential verification method
Campus, delivery and cost information
Your instructor
Practitioners who build, release and operate real systems
DevOps · Cloud · SRE · AI Operations

"Production engineering is not the ability to run a command. It is the ability to make change repeatable, failure visible, recovery safe and ownership clear."

Lead instructor name, verified experience and certifications are published per cohort — ask admissions for the current cohort's instructor profile.
Watch a sample lab Meet the instructor
Cloud lab costs, sandbox credits and teardown rules are disclosed in writing before enrolment. Where cloud cost or permissions constrain a cohort, labs use reduced managed clusters or time-boxed sandboxes while preserving the same evidence requirements.
FAQ

Questions learners actually ask.

If the answer you need isn't here, book a 20-minute advisor call. No slides, no pitch — just your questions.

DevOps manages the path from code and infrastructure to a reliable running service. AI Operations adds the assets and risks that change AI behaviour: models, prompts, retrieval indexes, evaluation datasets, agent tools, permissions, trajectories and AI cost. This course teaches both as one production system.

Our locations

Come chat with us — over coffee, or over Zoom.

Campuses in Hyderabad and Bengaluru, plus live online cohorts running on Indian and US timezones.

Flagship campus
Hyderabad
2nd Floor, HITEC City Road · Opp. Cyber Towers, Madhapur · Hyderabad, Telangana 500081
Call
+91 81797 39996
Email
hello@kdigital.ai
Hours
Mon–Sat · 9am–9pm
Live online
Global
Weekend and evening cohorts on IST and PST. Every online cohort runs the same labs, capstone, incident game and final viva as the on-campus track.
Timezones
IST & PST
Format
Live labs + clinics
Next cohort
Ask admissions

Ready to become the engineer who keeps modern systems running?

Learn AI. Ship Agents. Keep Them Running.

Book a one-to-one pathway conversation. We'll review your current experience, recommend the foundation or accelerated route and show you the exact production artifacts you'll build.

+91 81797 39996 hello@kdigital.ai www.kdigital.ai · Hyderabad · Bengaluru · Atlanta
Related programmes

Where DevOps & AI Operations sits in the ladder.

Adjacent tracks that share modules, faculty and the same evidence standard.

All programmes
At a glance

DevOps & AI Operations Course

Run AI in production — deployment, observability, cost control, evaluation gates and incident response.

What the programme covers

  • Linux
  • Git
  • Docker
  • Kubernetes
  • Terraform
  • AWS
  • Azure
  • Site reliability engineering
  • LLMOps
  • AgentOps

Level: Intermediate to advanced. Delivery: Online, Blended, Onsite. Related roles: DevOps Engineer, LLMOps Engineer, Site Reliability Engineer. Credential: KDigital Academy programme completion credential, awarded on defended portfolio evidence.

What is the difference between DevOps and AI Operations?

DevOps manages the path from code and infrastructure to a reliable running service. AI Operations adds the assets and risks that change AI behaviour: models, prompts, retrieval indexes, evaluation datasets, agent tools, permissions, trajectories and AI cost. This course teaches both as one production system.

Can a beginner join?

Yes, through the foundation route, but this is not a no-code course. You will use a Linux terminal, Git, YAML, cloud consoles, logs and configuration. Learners who are new to these areas should complete the beginner bridge and plan for regular practice.

Does the course cover both AWS and Azure?

Yes. The curriculum builds broad operations fluency across both clouds, including identity, networking, compute, storage, databases, monitoring, cost and managed Kubernetes. The exact depth of live cloud labs depends on the approved cohort sandbox.

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